Grafana Our Service Leads use Grafana, which is a multi-platform open source analytics and interactive visualization web application. It can produce charts, graphs, and alerts for the web when connected to supported data sources.

PagerDuty PagerDuty is an incident management platform that helps IT and DevOps teams monitor systems, detect issues, and respond to incidents in real time. It automates alerts, on-call scheduling, and escalations to minimize downtime and improve operational efficiency.